Terms of Service

This agreement is a legal contract between you and GLaDOS VPN (the 'Service Provider') regarding the download, installation, and use of the mobile VPN application (the 'App').

By downloading or using the App, you agree that you have read and accepted these terms. Unauthorized copying, modification, trademark misuse, reverse engineering, source extraction, translation of app text, or derivative development is prohibited. Intellectual property rights related to the App belong to the Service Provider. To maintain service quality, we may adjust features, plans, or fees and will communicate material changes appropriately. Users are responsible for device security and account confidentiality; jailbreaking or rooting a device is not recommended.

This Service integrates some necessary third-party services (such as Google Analytics, Firebase Crashlytics, etc.). During use, you are simultaneously bound by the respective terms of service of these partners.

Service limitation notice: the App depends on a stable network connection, either Wi-Fi or mobile data. The Service Provider is not responsible for inability to use the service caused by unpaid device service, data caps, poor signal, carrier restrictions, or local network conditions. Mobile data charges or roaming fees may apply outside Wi-Fi. Before using the App, confirm that you have permission from the bill payer and an appropriate data plan.

Users are responsible for their own use of the App. Service interruptions caused by device power loss, system restrictions, or third-party network failures are not covered by compensation. We work to provide accurate route and node information, but some data may come from third-party partners; we are not liable for direct or indirect losses caused by such data. To ensure compatibility and security, the App may release updates, and you agree to install the latest version when necessary. The Service Provider reserves the right to terminate App services within reasonable legal and operational limits.

Software Non-Refund Policy

Thank you for choosing our software. We are committed to providing you with the best experience. Please read our refund policy carefully before making a purchase.

Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.

Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.

Customer Support: We are committed to providing excellent customer support to assist you with any issues or concerns while using our software. Please contact our support team for help.

Technical Issues: In rare cases, technical issues may affect your ability to use our software as intended. We will make every effort to resolve issues promptly. However, this does not entitle you to a refund.

Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.

Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.

By purchasing and using our software, you agree to comply with this non-refund policy.

If you have any questions or concerns about our refund policy, please contact our support team for clarification.

These terms may be updated periodically. Please review this page for the latest version. Changes take effect after publication. If you have questions about GLaDOS VPN's service agreement, email [email protected].